FAQs

The Accenture Alumni Network is a global community of former Accenture employees. This Accenture Alumni Network website (www.accenturealumni.com) serves as your “gateway” to all aspects of the alumni program. Only former employees and interns are eligible to join the network. Please wait until after your last day to submit your registration. Individuals who were engaged or provided services as contractors are ineligible to join the network.

To log in to the site you will use your primary e-mail address as your username and enter your password created during registration. If you do not remember your password, you can select the Forgot Password? link on the login page. If you do not remember your primary e-mail address, please send a request to support[at]accenturealumni.com.

If you are having problems accessing the site, please check your Internet settings. The security settings on your Internet browser should be set to Internet zone. In Internet Explorer 6 or later, click Internet Options from the Tools menu. On the Security tab, select Internet, then select the Medium setting to interact with the site. Click OK to save changes, then click Refresh on your browser menu.

• Verify that your browser accepts cookies.
• Verify that your internal system clock is set correctly. For security purposes, the cookie expires shortly after it is created.

If you are interested in offering a product or service to Accenture, please go to the Supplier Portal to create a user account and a profile with information about your company and the services or products you offer. Your information will be entered into Accenture's database for future consideration. If there are any opportunities in which your company fits, you will be contacted. Registered suppliers can visit the Supplier Portal at any time to update their company profile.

If you cannot find an alum you are searching for, they are not registered on the site, or have chosen not to make their information visible to other alumni. If you know their email address, please contact them directly to see if they have registered and if they intend for their information not to be shown.

To get stock quotes, read SEC filings or company information, get answers from FAQ's, or find Investor Relations contact details, go to http://investor.accenture.com.

Email: support[at]accenturealumni.com

Mail: Accenture Alumni Network

c/o Conenza

1411 4th Ave, Suite 1000

Seattle, WA 98101USA

An increasing number of e-mail clients (Outlook, AOL, Hotmail, etc.) are including spam blockers that can affect delivery and display of some e-mail messages. This means that some email communication may not get delivered to you.

To ensure you receive emails from the Accenture Alumni Network, please add admin[at]accenturealumni.com and support[at]accenturealumni.com to your email Safe Sender list.

• Outlook: Go to "Home" tab. Click on "Junk" and select "Junk E-mail Options" from the dropdown menu. Then click on the "Safe Sender" tab. Click the "Add" button. Type "@accenturealumni.com" in the text box. Click "Ok"
• AOL: You can add the email addresses to your address book or click the Not Spam icon at the top of the Spam folder.
• Hotmail: Go to the "Settings" page. Click "Junk E-mail." Click "Add Senders to Safe List", type "@accenturealumni.com" and then click "Add"
• Gmail: Go to the "Settings" page. Click on "Filters and blocked addresses", then "Create new filter". Type "@accenturealumni.com," and then click "Create filter with this search."
• Yahoo! Mail: Go to the "Settings" page, click "Add and create a filter" that matches "@accenturealumni.com" in the sender and delivers the messages to Inbox. Click Save.

Accenture sends four types of communications – Announcements, Events, Newsletters and Recruiting.  If you would like to unsubscribe from receiving communications from Accenture Alumni, either click the unsubscribe link at the bottom of all emails or send an email to support[at]accenturealumni.com and indicate which types of communications you would like to be unsubscribed from.

If you have previously unsubscribed from communications and wish to receive them again, please send an email to support[at]accenturealumni.com specifying which type of communications you wish to receive.

If your profile information was transferred to the new site, your profile privacy settings are by default set to hidden. If you are a new registrant, your profile privacy settings are by default set to visible to all. To change your privacy settings, log into the site and click Update Profile.  Under each profile section you will be able to select which information you wish to make visible to other alumni.

Since only verified Accenture alumni have secure access to the Accenture Alumni Network website, you can share your information with confidence. The more information you're comfortable sharing, the greater the chances are for you to reconnect with fellow alums.

Yes. Upon registration, make sure to use the name you used while you worked at Accenture. Once your registration request has been validated, you will have an opportunity to update your profile to reflect your current name.

For Accenture systems: If you can't remember your password, you may first attempt to reset it yourself (by clicking here). If you have not setup your Security Question and have not configured a Linked Account, you will need to contact the Accenture Technology Support Helpdesk for assistance.

For the Alumni Network: Select the Forgot Password? link on the landing page. On the Forgot Password screen enter your E-mail address and the Text Verification and click Send New Password. A password reset link will be sent to your e-mail address. Upon clicking the link you will be prompted to create a new password.

Where can I update my personal information in Accenture's HR system?

If you are a former employee and want to add or modify name, marital status, permanent address, email address and phone number in Accenture's HR system, please visit the Accenture Support portal. Select the appropriate Discover tile (e.g. Change Personal Data) to make updates to your information or visit the other sites.

As you know, Accenture (formerly Andersen Consulting prior to 2001) and Arthur Andersen are not the same company and we only have records for Accenture employees. Given that your tenure was with Arthur Andersen, we don't have the means to confirm past employment status. In order for us to proceed, it is necessary for you to send us the names of 2 or 3 current Accenture employees or Alumni who can verify or sponsor your membership. We are trying to accommodate these requests but must handle them on a case by case basis. Please send your request to support[at]accenturealumni.com.

Thank you for your interest in possibly returning to Accenture. Please visit the Search Jobs section on this website where you can search open roles by utilizing the company filter to view only Accenture job postings.

• Filter by all experience levels on the Search Jobs page to maximize your results. If you find a match to your skills and experience level, begin the application.
• Ensure you say "Yes" to the question "Have you previously worked for Accenture?" when creating your profile. This will indicate to the recruiters that you are an alum and therefore will be treated as a priority source.
• Once you apply, the recruiter will be in touch regarding next steps.
• We recommend you always keep your profile updated including most recent employment information as well as a current resume.

We do consider our alumni a priority source for our open roles. Take a moment to visit our Careers page for students and graduates.

Additionally, you can visit the Search Jobs section on this website where you can search open roles by utilizing the company filter to view only Accenture job postings.

• Filter by all experience levels on the Search Jobs page to maximize your results. If you find a match to your skills and experience level, begin the application.
• Ensure you say "Yes" to the question "Have you previously worked for Accenture?" when creating your profile. This will indicate to the recruiters that you are an alum and therefore will be treated as a priority source.
• Once you apply, the recruiter will be in touch regarding next steps.
• We recommend you always keep your profile updated including most recent employment information as well as a current resume.

If you want to pursue rehire opportunities as an employee, you can reapply right away as there is no waiting period. If you want to return as a contractor, you need to wait 6 months

If you were vested in the pension benefit the Accenture Benefits Center will send you information shortly after it receives notification of your termination. If you were not vested, your benefit will be forfeited.

You may be eligible for medical and dental insurance at the time of termination if you were an LoR1-3 and at least age 50 with 10 or more years of Accenture service. Or if you were a LoR4 or under and at least age 55 with 10 or more years of Accenture service and retire from an eligible workforce and level. You can contact the Accenture Benefits Center at +1 877 332 2242 weekdays between 9:00 a.m. and 5:00 p.m. Central time if you have any additional questions.

If you were part of the 2017 Accenture Plan Termination Offering, American General Life, a subsidiary of American International Group, Inc., has financial and administrative responsibility for making monthly annuity payments. Contact them at:

American General Life Companies

Pension Administration Department

P.O. Box 1834

Wilmington, DE 19899-1834

Toll Free: +1 793 1578, weekdays between 8 a.m. and 5 p.m. Eastern time

Email: PensionsAdmin@AmericanGeneral.com

When you leave or retire and are fully vested under the Retired Preferred Profit Sharing Plan, (RPPS), you will receive a termination package from Sun Life Financial. You are encouraged to contact either Sun Life Financial at 1-866-8612, or your advisor to discuss your plans and options.At the time you retire, you will automatically be enrolled in retiree insurance coverage if you meet the eligibility requirements.

• All Accenture Inc. employees must be:
  • Hired on or before after December 13, 2013
  • Age 50 or older on the date of retirement
  • Residing in Canada
• All ABSU employees must be:
  • Hired before December 1, 2004
  • At least age 55 or is eligible to receive an immediate pension
  • Retired on or after December 1, 2004
  • Have at least 10 years of service
  • A Canadian citizen
  • Residing in Canada

The Accenture Benefits Centre will send you coverage details and enrollment information to your home address on file. For any retirement questions, please call the Accenture Benefits Centre at +1 888 878 9638.

Claim forms are available on the Green Shield Canada site (https://onlineservices.greenshileld.ca/Accenture). For claims inquiry, please contact Green Shield Canada at (888) 711-1119.

For India, in cae you have not received a copy of reliving letter you can send request via email to India.HRSS.Exits@accenture.com

For India, send request via email to India.HRSS.Exits@accenture.com

Special Experience/Service letter (capturing roles & responsibilities) would be only issued for the below listed purposes:1. Green card letter.2. Citizenship and immigration Services3. Higher education letter4. US work permitInclude complete address (Indian Address Only) & specify the reason for requesting the letter. For above such letter request you can send an email to India.HRSS.ESL@accenture.com

For ex-employee verification, you can inform the new employer to send request via email to India.HRSS.Ex-Emp@accenture.com.

For Human Resources Related Queries:  India.HRSS.Exits@accenture.com 

For Payroll/Full & Final Settlement Related Queries:  Payroll.Settlements@accenture.com

For Provident Fund, Continuity of Medical Insurance and ESIC Related Queries:  eb.socialsecurity@accenturesupport.accenture.com

For Time and Expense Queries:  EB.TE.Exit@accenture.com

Learning support specialists are available to assist you with your transcript request at the following numbers:

Asia/Pacific  -  Ph: (+61) 3-9838-7082

For Accenture former employees: ExitManagementQuery@accenture.com

For employment verification purposes by 3rd parties: PDC.HR.Empver@accenture.com

The email address is the following: uki.peopleline.hr@accenture.com. For questions relating to shares, please contact UKI.Equity.Services@accenture.com.  

For external employment references, please contact the below:

0800 028 2255 Option 4, Option 1 (UK)+353 1 5066397 (Ireland) (Option 3, Option1)+44 203-428-0985 (Intl)

UKI_Peopleline_HR@accenture.com

For all HR questions, please contact the ASG HR support team at Asg.Ask.Hr.Alumni@accenture.com.

Learning support specialists are available to assist you with your transcript request at the following numbers:

Europe/Middle East/Africa  -  Ph: (+33) 4-9294-6768

South America  -  Ph: (+1) 703-404-9957 or 1-800-446-5302